MONSTA X - BROOCH / 2018 MONSTA X WORLD TOUR OFFICIAL MERCH

STORE POLICY

SHIPPING

• WE SHIP YOUR ORDERS ALMOST WITHIN 2 BUSINESS DAYS (EXCEPT HOLIDAY)  AFTER RECEIVING CLEARED PAYMENT.
• PLEASE CONFIRM YOUR ADDRESS IS CORRECT. WE ONLY SHIP TO THE ADDRESS LISTED IN THE EBAY.
• IT TAKES MORE 2 OR 8 DAYS TO RECEIVE ITEMS IN AMERICA.

PAYMENTS

• WE ACCEPT THE PAYMENTS THROUGH THE PAYPAL ONLY.
• WE HOPE TO RECEIVE YOUR PAYMENT WITHIN 3 BUSINESS DAYS.

RETURNS

• ALL ITEMS ARE BRAND-NEW, UNUSED, UNOPENED, AND UNDAMAGED. IF YOU ALREADY OPENED OR USED ITEM, RETURN WILL BE NOT ACCEPTED.
• IF YOU RECEIVED WRONG ITEM, PLEASE LET US KNOW. TO RESOLVE PROBLEM,. WE WILL EXCHANGE IT TO THE PROPER ITEM. (IN THIS CASE, WE PAY THE COST OF SHIPPING).
• FOR ANY DAMAGED OR DEFECTED ITEM, AN EXCHANGE OR FULL REFUND WILL BE ISSUED THROUGH PAYPAL IF YOU SUBMIT APPROPRIATE PROOF WITHIN 7 CALENDAR DAYS UPON RECEIPT OF THE ITEM.
• RETURNS WILL ONLY BE ACCEPTED IN ORIGINAL CONDITION. PLEASE RETURN IN FULL PACKAGES.

OTHER TERMS & CONDITIONS

• FEEDBACK WILL BE LEFT ONCE AFTER WE HAVE RECEIVED PAYMENT FROM BUYER. PLEASE DO NOT FORGET TO LEAVE US FIVE STARS ONALL OF THE DETAILED SELLER RATINGS.
• PLEASE DO NOT LEAVE A NEUTRAL OR NEGATIVE FEEDBACK WITHOUT CONTACTING US FIRST TO GET A BETTER SOLUTION. A BETTER SOLUTION FOR YOU IS BETTER THAN ANY OTHER NEUTRAL OR NEGATIVE FEEDBACK. (A SELLER OF ANYONE WITH STAR SCORES BELOW 3 CAN NO LONGER SELL.)
• IF YOU HAVE ANY QUESTION ABOUT OUR LISTINGS OR YOUR PURCHASE, PLEASE EMAIL TO US.
• WE WILL REPLY TO YOU ASAP, BUT IF NO RESPONSES HAVE MADE WITHIN 24 HOURS FOR YOU, PLEASE CHECK THE SPAM LIST IN YOUR MAIL BOX.